Accessibility statement for services
This accessibility statement provides an overview of how the services described below comply with accessibility requirements under applicable legislation, particularly the German Accessibility Strengthening Act (BFSG).
Service provider details
Naturresort Gerbehof
Fam. Wagner GbR
Gerbehof 4
88048 Friedrichshafen
Email: info@gerbehof.de
Telephone: 07541/5002-50
Website: https://www.gerbehof.de/
Legal notice: https://www.gerbehof.de/impressum/
General description of the service
Naturresort Gerbehof is a certified organic nature hotel offering guests a holistic retreat focused on peace, regeneration and wellbeing.
Our services and leisure facilities include:
High-quality accommodation: three clearly separate areas, comprising a comfortable four-star hotel, a cosy guesthouse and flexible holiday apartments with optional services.
100% organic breakfast: a nature-inspired breakfast featuring regional and seasonal organic produce.
Nature Spa: a sheltered indoor spa and an exclusively bookable outdoor Private Spa with a log cabin sauna, log cabin relaxation room, rock shower and Kneipp stream.
Health oasis: individual treatments and packages for body, mind and soul, including soul wellness based on Viktor Philippi’s method, targeted health treatments and structured alkaline fasting programmes.
Holistic retreat concept: a peaceful adults-only focus outside school holidays, with clearly defined family periods during official school holidays.
Service location:
Naturresort Gerbehof provides these services on site in Friedrichshafen-Ailingen on Lake Constance. Subject to availability and arrangement, the health oasis and Private Spa are also open to day guests from the region.
How the service is provided
Naturresort Gerbehof is a certified organic nature hotel focused on peace, health and regeneration. Services include overnight stays in three categories (four-star hotel, guesthouse and holiday apartments) and a 100% organic breakfast. These are complemented by holistic relaxation facilities: an in-house Nature Spa, an exclusively bookable outdoor Private Spa and a health oasis offering wellness and health treatments to overnight and day guests.
Compliance status
We are committed to digital accessibility and aim to make our website fully accessible to all users. We therefore work continuously towards full implementation of the German Accessibility Strengthening Act (BFSG) and its implementing ordinance (BFSGV).
Our website implements the Web Content Accessibility Guidelines (WCAG):
Our digital accessibility measures under the BFSG
At Naturresort Gerbehof, we want all guests to access our services comfortably and without restrictions, both during their stay and online. We are pleased to report that we have already implemented almost all statutory BFSG requirements on our website and in our booking process.
To offer a smooth experience from initial inspiration to booking, we have established measures including:
Structured navigation and clear content: logical, simple menus and understandable language make our whole website intuitive to use.
Optimised readability: we pay attention to strong contrast, legible font sizes and a clear presentation of our accommodation and wellness experiences.
Technical accessibility: our website is programmed to support assistive technologies such as screen readers as effectively as possible. Images and graphics have alternative text where required.
Accessible booking: online reservations for our four-star hotel, guesthouse and holiday apartments can be completed digitally without technical barriers.
We see accessibility as an ongoing process. We therefore continuously review and improve our digital services to make planning your retreat as pleasant and accessible as possible.
Feedback and reporting barriers
If you encounter barriers when accessing content on our website, please let us know:
Email: info@gerbehof.de
Telephone: 07541/5002-50
Competent market surveillance authority
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen – Anstalt öffentlichen Rechts (MLBF AöR)
Carl-Miller-Straße 6
39112 Magdeburg
Telephone: +49 391 289 230 23
Email: kontakt@mlbf-barrierefrei.de